"A few months ago, my homeowners insurance. I paid my insurance company decided they were going to file bankruptcy. I paid it May17, 2021 and just a couple of weeks later they filed for bankruptcy. I had to find insurance coverage quick. I called Nicole Brooks Ins. She was great to talk to, she is very knowledgeable in her company. She definitely knows what she is doing. You can’t go wrong when you have Nicole Brooks in their corner. Thanks Nicole."
- Denise D.
"Nicole Brooks of Brooks Insurance Services is the ultimate professional. She helped me find homeowners insurance after the company I was with left the market abruptly. She was very open, found me coverage I could afford, explained the policy i.e. what would be covered, deductible, etc. With Brooks Insurance Services you're not just a number Nicole Brooks makes you feel like family. She returns calls, texts and provides any documentation you need timely."
- Jacqueline R.
"Ms. Nicole is great! She listens and answers all of your questions. Very pleasant, She makes you feel like you have been acquainted for a long time after a few minutes of conversation. She saved me 300.00 on my policy. I recommend that you let her help you."
- Bern Mc.
"Our Agent Nicole was excellent, and personal, making sure that the insurance was right for our home. We recommend that you call Nicole and let her put you in the best type of insurance for your need."
- Evelyn M.
"I am giving Nicole 5 stars because when my insurance company(Americus) tucked their tales and ran from the state and their responsibilities to Louisiana Home Owners Nicole was recommended to me by a former employee. She stepped in and got my new Home Owners Insurance. She was very patient with me and got me through the whole process, I wasn't just a number. If you get your insurance with her you will be in good hands. You can always get in touch with her."
- Barry F.
"Nicole is knowledge and professional. She works diligently to find the appropriate coverage to meet your needs and budget. She provides fast service and will respond to your calls, questions, and concerns asap. Nicole has been my agent for years and has always provided excellent customer service."
- Wandalyn H.
"I have worked with Niki for six years. I was so impressed with how she handled my business. She went far above and beyond other insurance agents I have worked with for over 40 years. So impressed that I moved all of my business to her new company when she started her business and she has not disappointed. She is awesome and will Always have my business."
- Pam R.
"She was informative about my policy. She has communicated with me during the process of me buying and house. She is also still communicating with me. Ms. Nicole has been a BIGG help."
- Tyrienisha S.
"Brooks Insurance will work hard to get the right policy for your insurance needs. I recommend these hard working and considerate professionals if you are in the market for insurance."
- Yemisi J.
"I truly thank God for Miss Nicole .she was referred to me in the nick of time. she was very caring, very respectful, very prompt ,and very knowledgeable in her field of work. I just thank you so much."
- Lora H.
"Nicole was absolutely amazing!!! She helped me with everything I needed & was so friendly.. very helpful!! I will def recommend them!"
- Tiree B.
"The best insurance lady in the city of New Orleans she’s fast, polite, courteous and makes sure your covered with anything… Give her a try you won’t regret it I promise you‼️‼️"
- Robert L.
"Brooks Insurance is amazing! They helped me immediately when I was dropped from my insurance company. I was able to get a reasonable price on a new insurance company before my policy expired."
"Nicole was wonderful. She took her time to explain everything to me and made sure I understood. She even explained things that were going to be happening and what to expect."
- Nicole D.
"Nicole is always available, sufficient, kind, and patient when dealing with her clients! I have dealt with her on more than one occasion and she would provide exactly what I needed immediately! She is fast and proficient! She always remains professional and respectful while also having a great personality to make you feel welcomed and her number one priority. It was a pleasure working with Nicole and I know she is always one call away! If you’re looking for the best estimates and most reliable services, I would highly recommend Brooks Insurance Services!"
- Ashley S.
"I was apprehensive and nervous about finding new homeowner's insurance when my company went under. Then I found Brooks Insurance Services NOLA. Ms. Brooks works tirelessly, going above and beyond, to insure that you get the best deal possible. She truly has her customers' best interest at heart, and treats each one with attentive care. She explains all of your options and answers any and all questions so you feel comfortable with the options presented to make the best choices for yourself. She is extremely knowledgeable in her field and leaves no stone unturned or discount left unused. She is transparent and professional in her business practices, as well as kind and personable in her relationships with her customers. I am so glad to be working with such a brilliant and caring young lady. I feel safer having put my trust in Brooks Insurance Services NOLA."
- Sonji M.
"Nicole made this home incs process so easy !! She answer any questions you may have and explain your policy to where u will understand it . Let’s not forget the Best Rates Ever !!! I will definitely recommend Brooks Insurance !! They gave me the best deal and made me feel comfortable about making my decision."
- Nola B.
"I have obtained insurance coverage from Nicole Brooks for many years and have referred my friends and legal clients to her. She is professional, competent and caring. I trust her to obtain for me the best coverage possible at the most reasonable price. She is excellent at her profession."
- Alvin P.
"Nicole is the owner and she answered the phone herself immediately. She was well-informed, professional, courteous, all the qualities that make her a great entrepreneur. She went out of her way to give me timely responses. I would highly recommend her and her business!"
- Karla D.
"Nikki is very professional and knowledgeable. She puts the customer’s needs first.
Very sweet personality."
- Rhonda M.
"A true professional who has over 15 years of experience and a wealth of knowledge when it comes to insurance writing. Her experience is beyond measure. Try her service you will be glad you did."
- Ronald R.
"I called in to set up renters insurance, completely unaware of how it goes and what exactly renters insurance is. Mrs. Nicole did an excellent job at helping me understand everything. The process was short, easy, informative, and she was very helpful and professional. Would definitely recommend her to people. Thank you again."
- Danajae H.
"First let me start by saying I was in a panic when I called. With in minutes this Representative eased me with good news and direction to the plan they had to assist me with my insurance issues. After finding me the proper coverage I was even pointed in the rite direction of a outside matter with my driver’s license. Thank you so very much for completing the task in such a timely manner."
- Kedric P.
"Nicole is the best, timely, professional that I’ve experienced! She came through for me when I need help. I wholeheartedly recommend Brooks Insurance for peace of mind and she meets my insurance needs. Nicole is wonderful!"
- Monica B.
"Ms. Brooks, Is a exceptional agent. Who is very thorough and very informative. She works hard to get the best insurance coverage at the best price for your home. Call her if you want good service on a personal level."
- Tanja N.
"Nicole, the Brooks Insurance Services representative, took the time to answer my many questions. She sought out and found a few competitive companies that would cost much less than the amount I had paid for years with comparable coverage. She then helped me in making the best decision in insuring my property. She continues to follow up on with me on matters that affect my home and coverage. Thanks Nicole!"
- Paul L.
"Mrs. Brooks was very patient with me. Very knowledgeable. No fast talking ! When I hung up I had a clear understanding of my purchase. Mrs. Brooks was very pleasant and consistent. I am sooo grateful that I was referred to her. Definitely 2 thumbs up for Brooks Insurance!!"
- Margie S.
"I always base a business by their customer service and with any successful business, great customer service is key. They were able to shop me around to give me the best price with the best coverage and answered any questions that I had. Nicole suggested better options that would make my process easier. I will be suggesting. The Brooks Insurance Services Nola to my colleagues, family and friends."
- Schenall B.
"Brooks Insurance is a very affordable agent. However they do insure good and bad drivers. If you are seeking individual personalized services give them a try. Brooks insurance has extensive products offering not only auto, but in other types of insurance as well. Drivers can compare quotes either online or phone with each policy options to meet your unique driving needs."
- Stacee H.
"I am very pleased that I went with Brooks Insurance. They have affordable prices and will work with your budget. Good quality customer service and quick responses. At Brooks Insurance they take value into there customers."
- Mike L.
"Jo is the man.. so happy for his service.. he really helped with my work comp insurance. will not be the last time doing business with them."
- Abed S.
"Great customer service! Nicole at Brooks goes above and beyond for her clients!"
- Kevin P.
"The young lady that helped me out was outstanding and my hat goes off to her because she never gave up."
- Lyndell J.
"Brooks Insurance Service is the best I’ll be referring some friends to her."
- Sabrina S.
"Very professional, quick responses, and willing to help in any possible way that they can to help save you time and money."
- Edward H.
"Nicole is very professional."
- Onjeal M.
"They take care the customers fast. Very reliable company. Go check them out."
- Justin V.
"Nicole really deserves 10 stars."
- Jeffery L.
"Very professional and she can get you the lowest rates !!!!!"
- Jacqueline B.
"She saved me money!!! What more do you need?"
- Sweet Sticky Stuff
"This experience was the best I’ve experience in years."
- Mike P.
"Support is always available and she immediately address any questions or concerns I may half."
- Tameka R.
"Nicole is very helpful and thoughtful when it comes to making sure the best covers is selected."
- Philip P.
- Terri L.